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In which scenarios does Emimobiles.in issue refunds? Refunds are issued by Emimobiles.in only when : • The order is cancelled by the customer; or • The customer returns a product and requests for a refund Further Returns are not applicable on all the products of the Seller displayed on Emimobiles.in Please refer to our Return Policy.

What is the amount that is Refunded to me ? If a customer returns the product and requests for a refund, the amount refunded would be the Price paid for the product (the shipping charge will not be refunded).

How can I track the status of my refund after returning a product ? Once we have received the returned product, our team will verify the nature of the defect/damage. After validation, we will send you an acknowledgement via SMS to your registered mobile number.

To check the updated status of your refund you can call our customer care number at 080-471-09831 (10.00 a.m. to6.00 p.m./ 7 days a week). If you are a registered customer at www.Emimobiles.in, then you can also check the status of your refund in the 'My Account' section of our site.

How can I track the status of my refund after cancelling an order? If your order is cancelled, then you will get acknowledgement via SMS at your registered mobile number or via email at your registered email ID.

To check the updated status of your refund, you can call our customer care number at 080-471-09831 (10.00 a.m. to 6.00 p.m. / 7 days a week). If you are a registered customer at www.Emiphones.com, then you can also check the status of your refund in the 'My Account' section of the site.

I've still not received the refund in my account even though Emimobiles.in customer care says that they have processed the refund. Why? If you have received a mail/SMS from us confirming your refund request, then be rest assured that we have initiated your refund request and are following up with the financial organization for the same. Sometimes, financial organizations & banks take longer than the promised time to process the refund request internally. If this is the case, then kindly follow up with them for your pending refund after providing them the reference number given by Emiphones customer care.

Alternatively, you can also check the status of your refund online at www.Emimobiles.in in the 'My Account' section. 6. How long will it take to process my refund if I opt for a refund after returning the product? We will process your refund after receipt of the product by Emiphones.com Business Partner / Seller. You will get an e-mail/SMS from Emimobiles.in when your return is accepted and your refund is processed.

How and where will I receive my refund amount? Refunds on Emimobiles.in are based on the mode of payment used to place the order initially. Below are the refund modes initiated by us for various payment options:

info@Emimobiles.in